Refund Policy

Because Jennifer Elizabeth Designs sells digital products and services — including design work, consultations, courses, workshops, templates, guides, and downloads — delivered as work performed or files provided, all sales are final. Once you’ve received access to a digital product, it cannot be returned, and refunds are not typically issued.

Why?

Digital products are delivered instantly and can be downloaded, saved, or consumed immediately. Done-for-you services involve time, expertise, and creative work that cannot be “returned” once performed. Unlike physical goods, there is no way to “return” a digital product or service or verify it has been deleted after purchase.

Exceptions

I care deeply about your experience. If you believe there is a genuine issue with a product — such as a technical problem accessing your purchase — please contact me at support@jenniferelizabethdesigns.com within 7 days of purchase. Refunds are considered on a case-by-case basis at my sole discretion.

A Note on Results

My products share industry best practices, and I do my best to keep them current. However, results depend on your own implementation, effort, and circumstances. I never promise specific outcomes related to income, followers, sales, or other metrics I cannot control.

Before You Buy

Please read product descriptions carefully and reach out with questions before purchasing. I’m always happy to help you decide if a product is the right fit for you and your business.

Bundle & Coupon Purchases

Products claimed through bundles, coupons, or promotional codes follow the same policy. Since no direct payment was made to Jennifer Elizabeth Designs, refunds do not apply.